A study by Unison has found that local authority funded carers are often only allowed to spend 15 minutes with their service users. This leaves carers feeling that they are providing poor service and unable to engage with the person they are visiting.
Sadly, as with many stories about the care system these findings come as no surprise to me. I have often witnessed carers paying "flying visits" to clients, not through their own fault but because of the demands on their time.
Half reported they had been asked to provide personal care for people they had never even met before with carers reporting they were left feeling "angry, ashamed and embarrassed" by the standard of care they could provide.